Depending on where you live, the time it may take for your order to arrive will vary. Most metropolitan areas can take up to 2 weeks, while non metropolitan areas may take up to 4. Whether an item is in stock may also affect the time it may take for your order to arrive.
If an order is taking longer then average to be sent out or is taking longer then average while in transit, we will notify you via email.
ALL orders are provided with tracking numbers and links to track your order, sent via email ONLY after the order has been sent out.
Euro Parts Haus is not responsible/liable for lost or stolen packages. If packages are confirmed to be successfully delivered, you will need to file a claim with the shipping carrier. We are unable to do anything in this situation.
CONTACT INFORMATION
Questions about our shipping policy should be sent to support@europartshaus.com.au.